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Flight review – United Domestic First Class and Regional Business Class

Late last year, I took three flights in United’s Regional Business Class and Domestic First Class.

I flew the following routes:

Punta Cana (PUJ) – Chicago (ORD)

Phoenix (PHX) – Washington Dulles (IAD)

Washington Dulles – Punta Cana (PUJ)

I have consolidated these into one article, as the products are essentially identical.

The on-board hard product was reasonably consistent across the three flights, the standard US Domestic First 2-2 configuration on narrow-body jets.

Unfortunately one of the seats was so badly worn, the I could feel parts of the fittings through the seat cushion. As the flight was full, the only option was to use a blanket as additional padding.

Fortunately for me, I was asked to move after take-off to accommodate a couple with a pet, erroneously seated in a bulkhead row. Obviously I readily acquiesced to this!

After this flight, I received a credit to my United MileagePlus account of 2,500 miles, labelled “Inflight Compensation Miles”.

This was not discussed on board, and I am not sure whether this was for the worn seat or being asked to move.

Either way, I considered it a fair and reasonable gesture.

Seat pitch was a uniform 38″, providing decent legroom.

I sampled a variety of the on-board catering, including both the omelette and shakshuka breakfast options, as well as a lasagne lunch dish.

Whilst the presentation of the lasagne left a little to be desired, it certainly tasted a lot better than it looked.

All of the dishes were tasty and filling and the on-board service was much more proactive than that on Air Canada Rouge’s Business Class product, of which I was rather critical in my recent review.

Overall, I was happy with the product and service, which was quite consistent across all three flights.

The upgrades from the standard economy product worked out at around $150 or £120 for each of the 4-5 hour sectors, which considering that baggage fees were included, I considered pretty good value and would be more than happy to pay again on a future flight.

Destination Guide – One day in Chicago

2 February 2023
by thebouncer

Chicago is a very popular choice for travellers looking for a USA city break.

I started my 10-week USA road trip there in October and took a day out to enjoy the city.

As my friend and I only had one day to explore the city, we chose to take the Big Bus tour in order to see as many of the main sites as possible in a short time.

At $45 per person this is an expensive option, but for a one-day visit to the city we considered it worth the price for the convenience and time saving.

We started our tour at Millennium Park, with its famous art and architecture.

This last photo of “The Bean” sculpture was taken by my good friend Stefan later in the year.

Nearby is the beginning of the famous Route 66, running all the way through to Santa Monica, California.

Although I was not planning to drive any of Route 66 on this particular trip, it was nice to see the starting point.

Following this, we moved on to Navy Pier for a pleasant stroll and some views of the city skyline.

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For a slightly different perspective on the city, we took a 90 minute river cruise through the central Riverwalk area of the city.

Rounding off our day in Chicago, we headed for the 360 Chicago observation deck on the 94th floor of the John Hancock building.

As the name suggests, the deck provides a 360° view of the city. I recommend visiting at sunset for the best views.

Obviously there is much more to this city than can be experienced in a single day, but I feel that we had a good experience of what the city has to offer.

Chicago is definitely a very good choice for a USA city break.

If you can suggest any improvements to this one-day itinerary, please visit our USA forum and let us know.

Flight review – LOT Business Class, Warsaw – Chicago

20 January 2023
by thebouncer

Finally it was time to get into the long-haul phase of my travels, starting with a 7,000 mile US road trip.

But first, there was the small matter of crossing the Atlantic.

I managed to pick up a reasonable deal with LOT Polish Airlines, coming in at a little over €1,600 (£1,400) for the Business Class round trip from Stockholm to Chicago.

After my short connection from Stockholm it was time for the transatlantic leg.

Business Class seats on LOT’s 787-9 are in a 2-2-2 configuration. As a single traveller, I chose 4D in the centre pair, to avoid the climbover factor in the window pairs.

As my seatmate had already settled in by the time I boarded, I snapped a quick photo of the inoperative 3C-D pair in the next row, which are identical.

Shortly after take-off, the meal service began with a choice of drink and a small amuse-bouche, while meal choices were requested.

I chose the onion soup, which was tasty and came with a side salad.

For the main course I chose the pork neck, which was nicely presented, tender and tasty.

The meal was rounded off with a selection of fruit and cheese, followed by a well presented latte macchiato and a couple of sweet, but delicious cherry vodkas.

After lunch, the effects of my early start began to show (or maybe it was the cherry vodka) and I settled down for a short nap.

LOT’s Business Class seats recline to a fully flat position and a “short nap” turned into four solid hours of undisturbed sleep.

Shortly before arrival in Chicago, a second meal was served, this time all on one tray rather than course by course.

The pasta dish was accompanied by salmon and meat appetisers and fresh fruit.

Overall, this was a pleasant flight and certainly felt shorter than the 10 hour block time.

LOT’s Business Class is a solid product and offers a civilised way to cross the Atlantic.

At the price I paid, I would definitely not hesitate to book it again.